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our address

Hotel Ontario
Zámecký vrch 20
360 01 Karlovy Vary
Czech Republic
map with a direction

Our contacts

send us an email: recepce@hotelontario.cz
or call: +420 353 222 091
or fax: +420 353 223 343

We are a three-and-a-half-star hotel with a unique family atmosphere and with a history over 150 years. We are located in a unique and quiet location above the famous Mill Colonnade, just a few steps from the healing springs, right in the centre of Karlovy Vary. The hotel was built from a historic building named Ontario, built around 1855 and completely renovated in 2003-2005.

Our hotel offers 13 comfortably furnished and spacious rooms with unique view of the spa centre and the Teplá River. Right next to the hotel building, there is a parking lot guarded by a CCTV camera system.

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contacts

get connected with us

our address

Hotel Ontario
Zámecký vrch 20
360 01 Karlovy Vary
Czech Republic
map with a direction

our contacts

e-mail: recepce@hotelontario.cz
phone: +420 353 222 091
fax: +420 353 223 343

By Air

By clicking, enter the default airport and the departure date. The reception is willing to provide you with a convenient transfer from Václav Havel Airport in Prague or Karlovy Vary by a certified carrier.

By Car

If you are getting around using your own car, enter your default address and select the most appropriate route. You can park conveniently directly in front of the Ontario Hotel.

By Bus

If you are choosing public or private transport by bus or train, simply enter the default station and select the most convenient connection. The receptionist can provide you with a transfer to the hotel.

direction

how to reach us

By Air

By clicking, enter the default airport and the departure date. The reception is willing to provide you with a convenient transfer from Václav Havel Airport in Prague or Karlovy Vary by a certified carrier.

By Car

If you are getting around using your own car, enter your default address and select the most appropriate route. You can park conveniently directly in front of the Ontario Hotel.

By Bus

If you are choosing public or private transport by bus or train, simply enter the default station and select the most convenient connection. The receptionist can provide you with a transfer to the hotel.

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About the Operator

Company name: Bau-Hold, a. s.
Registered office: Karlovy Vary – Dvory, Loketská 344/12, Post Code 360 06
Legal form: joint stock company
File number: 1495 B, Regional Court in Pilsen
Business Identification Number: 28057716
Tax Identification Number: CZ28057716
Bank account for CZK: 43-7685200217/0100 Komerční banka, a.s.
Bank account for EURO: 43-4497790287/0100 Komerční banka, a.s.
IBAN:CZ 7001000000434497790287/KOMBCZPPXXX
Contact telephone number: +420 353 222 091
Contact email address: ontario@bauhold.cz
Operator’s website: www.bauhold.cz

Information Obligation

In the event that a consumer dispute arises between ourselves and the consumer from the sales agreement or from the service provision agreement that cannot be settled by mutual agreement, the consumer may submit a proposal for an out-of-court settlement of such a dispute to the designated entity for extrajudicial dispute resolution, which is
Czech Trade Inspection, Central Inspectorate – ADR Unit, Štěpánská 15, 120 00 Prague 2, email: adr@coi.cz, web: adr.coi.cz.

EET Information

Under the Sales Records Act, the seller is required to issue the buyer with a receipt. At the same time, they’re required to register the received revenue with the tax administrator online; in the event of a technical outage, within 48 hours at the latest.